The story of one ride · WX00412

It is 6:40 in the evening. The phone rings.

A client lands at Cairo Airport tomorrow at 9:15 and needs a car. Follow this one booking through the next sixteen hours, and see what running a limousine company feels like on Wheelix.

An illustrative day. The people are invented; every step is something Wheelix does.

18:40Quotation

Price quoted while the client is still on the line

18:40 · The call

Nour quotes a price before the client hangs up.

She types "Terminal 3" and the address completes itself. She picks an executive sedan and adds meet & greet. Wheelix works out the distance, the time and the night rules, and the price is on her screen while the client is still on the line.

No rate card. No calculator. No "let me call you back".

18:42 · The yes

The client confirms. Everyone goes home.

The booking moves to Confirmed. A reminder is scheduled for the morning. If the client had gone quiet instead, Wheelix would have cancelled the quote on its own and freed the car.

Nobody has to remember to follow up.

The next morning

07:30 · The match

The right driver is already at the top of the list.

The dispatcher opens the booking. Smart dispatch has ranked the drivers who are on shift, closest first. Karim is nearest. One click assigns him and his car, and both are blocked so no other agent can book them for the same hour.

No group chat asking "who is free?".

08:20 · The check

Karim's phone tells him everything he needs.

The trip is in his driver app: where, when, who, and that the client wants meet & greet. He ticks through the pre-trip checklist beside the car. The app installs from the browser and keeps working in the airport car park, where the signal drops.

No printed job sheet. No call to the office.

09:15 · The pickup

A name board at arrivals. A status change at the office.

Karim meets the client at the gate and taps Start trip. Back at the office, the booking turns to In progress on the dispatch board. The client's assistant follows the car on a live tracking link, so nobody phones to ask whether it showed up.

If something goes wrong on the road, Karim reports the incident from the same app.

10:10 · The drop-off

The door closes. The client is asked how it went.

Karim completes the trip. A feedback request goes to the client, who rates the ride from her phone. Had the rating been low, a supervisor would have been alerted the same day, while there was still time to call and put it right.

You hear about a bad ride from the client, not from a lost contract.

10:12 · The invoice

Two minutes later, accounting has nothing left to do.

The invoice is raised from the booking itself, line by line: base fare, distance, time, night surcharge, meet & greet, the corporate discount her company negotiated, and tax. It goes onto the company's account, under the right department.

The price quoted at 18:40 is the price invoiced at 10:12. Nobody retyped it.

End of the month · The picture

Now multiply that by every ride you run.

The manager opens one dashboard: revenue, how hard each vehicle is working, how each driver is rated, which corporate accounts are growing. The weekly commutes repeat themselves from a template. The shift plan shows who is on duty tomorrow.

Bookings, vehicles, drivers and invoices all live in one place, so the numbers always agree.

RevenueBy account, category and period
UtilizationPer vehicle and driver
SatisfactionRatings and open feedback
Recurring ridesGenerated daily from templates

The short version

Everything behind that one ride.

If you skipped the story, this is what Wheelix does.

Booking & quoting

Address search, route distance and an instant price, from the office or the client app.

Smart dispatch

Drivers ranked by proximity and availability, with double-booking blocked for both driver and vehicle.

Pricing engine

Category rates, surge, night surcharge, meet & greet, waiting time, early-bird and last-minute rules.

Driver app

Trips, checklists, incident reports and shifts. Installs from the browser and works offline.

Client app & live tracking

Clients book, follow the car on a tracking link, rate the ride and download receipts.

Corporate accounts

Departments, negotiated discounts, approval limits, credit checks and consolidated billing.

Recurring rides & shifts

Repeat bookings generated from templates, and a shift plan for every driver.

Feedback & invoicing

Ratings after every ride, low-rating alerts, itemized invoices with your sales tax.

Compliance & analytics

Expiring driver and vehicle documents are flagged before dispatch. One dashboard for revenue, utilization and satisfaction.

One system, six modules. Start with booking and dispatch, add the rest as you grow.

See it live

Who is behind Wheelix

A product by Innovation Enterprise Technology.

IET has engineered enterprise software for Egypt and the Gulf since 2009, for construction groups, clinics, farms, hotels and fleets. Wheelix is its platform for corporate and premium transportation, built and supported by the same team from offices in Cairo and Doha.

Visit iet.eg
16+
years of engineering, since 2009
200+
systems delivered
50+
enterprise clients in Egypt, KSA and Qatar
12
platforms, Wheelix among them

Your turn

This time, let the phone that rings be ours.

Tell us about your operation and we will walk you through the same story with your own routes, vehicles and rates.

Egypt 44 Ahmed Mohamed Ibrahim St.
Nasr City, Cairo
+20 112 452 6245
Qatar West Bay, Palm Tower B
Floor 45, Office 16, Doha
+974 7006 7597 +974 7005 6500

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